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What would happen now if your business had a power cut? What would happen if floods hit your offices? Key staff were ill? No matter the size of your business, when systems go down, the consequences will always be the same and customer service, reputation and profitability are all put at risk. The average cost of downtime can be $250,000 every hour. And...

In the modern world, we are constantly connected, thanks to the internet. So, it can be incredibly frustrating when you find yourself with a slow internet connection, trying to join a virtual meeting. We’re sure you’ve found yourself in one of these situations. Whether it be a case of a frozen webcam (can be quite unflattering), a lag in audio or just straight up not being able to join the meeting, we’re here to offer you some tips on joining a virtual meeting with sl...

Let’s face it, meetings can be scary, especially if you’re relying on tech to get the job done. That is why having the right tech and understanding the tech you have will allow you to have the most productive meetings wherever whenever.

The proof is in the planning

‘Plan your work and work your plan’ – Napoleon Hill. That’s right, the first step to ...

You ever turn up to a meeting and say to yourself, hey, this feels awfully like every other meeting I’ve attended? Meetings do tend to follow the same format. You do your intros, you inject some small talk, maybe run through an agenda and then depending on how productive the meeting was, you run through next steps. This formula isn’t always the most inspiring for creativity, so we’re going to look at some fun icebreakers you can use to get the creative juices flowing,...

Ahh a good old brainstorm, where creative juices are flowing, ideas are flying and solutions to problems are being offered up left right and centre i.e. the ultimate exercise in collaboration. This is when things go right, brainstorms can also be plagued with uncomfortable silences or an hour wasted discussing something irrelevant. So, when it comes to virtual brainstorming, it’s important to bare these challenges in mind, not to mention some that are specific to an o...

Unless you’ve been living under a rock (wouldn’t blame you with everything going on), you’ve probably noticed that video calls have exploded in popularity. From school lessons to yoga sessions, every Tom, Dick and Harry has christened their webcam. So much so that we now have people coming down with video call fatigue, exhausted by the idea of having to look at themselves day in day out. Whilst there is an argument for having a break from your webcam, this post will l...

A conference call is like a country: if it doesn’t have a leader, it all goes to pieces. So let’s assume you’ve been elected President of the Republic of Conference Calls. How do you keep things running smoothly when you’re on a call, without being a dictator or risking a revolution? Or i...

Presentations can be nerve racking, the limelight is on you, everyone has tuned in to hear what you have to say and there’s pressure to present something worthwhile that doesn’t end up wasting everyone’s time. This can be amplified when giving a presentation over a video call because you’re not physically in the same room as anyone you’re presenting to.

Now we know why presentations are nerve racking, what can you d...